quality governance

E.O.W (End of the Week) Notable Tip: Quality Improvements

Happy Friday! I hope you had a fabulous week! Today, I was thinking about quality. As you have learned, Quality is what the customer says it is, not what you think it is. When does quality begin and how do you ensure your efforts bear fruit in a quality improvement engagement? “Quality begins with educationContinue reading “E.O.W (End of the Week) Notable Tip: Quality Improvements”