“During the design and planning phase of your product is the best time to identify and deal with problems. Being able to understand the many ways your product can fail before costly investments are made in equipment or customer will keep costs down and client satisfaction high.”
Tag Archives: quality
Lean Wednesday Tip: Objectives of a Process Improvement Project
“The validity of a well-planned process improvement project is identified through value-added process mapping, problem isolation, root cause analysis and problem solution. Ultimately, the key to refining processes is to concentrate on the process from the customer’s point of view and identify and eliminate non-value added activities.”
E.O.W (End of the Week) Notable Tip: Quality Improvements
Happy Friday! I hope you had a fabulous week! Today, I was thinking about quality. As you have learned, Quality is what the customer says it is, not what you think it is. When does quality begin and how do you ensure your efforts bear fruit in a quality improvement engagement? “Quality begins with educationContinue reading “E.O.W (End of the Week) Notable Tip: Quality Improvements”
Lean Wednesday Tip: Customer Focused Process Improvement
“Effective Lean organizations study their processes from their customer’s point of view and align their processes to meet their customers’ needs the first time and every time.” – Donna Summers
Price focused Sourcing is bad for business
We live in a capitalist society. It’s understandable that companies want the best prices on supplies and materials to make their products or provide a service. When your procurement team is only motivated by price instead of the total cost, quality, delivery and logistics is lost. For example, your Procurement Manager may think, “Hey, weContinue reading “Price focused Sourcing is bad for business”
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