Happy Friday! I hope you had a great week. This week’s Notable Tip is focused on the development of valuable and critical product KPI metrics. If you are not measuring and monitoring the most important metrics of your product’s performance progress then you are missing valuable insights that can help you optimize your product. BelowContinue reading “E.O.W (End of the Week) Notable Tip: Aligning product success metrics with customer priorities and strategic goals”
Tag Archives: KPI metrics
Lean Wednesday Tip: Performance Measures
“When you have insufficient information about a product, process or service, you are unable to control it. Ergo, when a process cannot be controlled, the organization is at the mercy of chance. KPIs must be aligned with the strategic goals of a company as well as with its customers priorities.”
Lean Wednesday Tip: Accounts Payable Performance
“By encouraging your A/P team to report and make critical department KPI metrics visual, such as, process cycle time, activity lead times, and cost per invoice with industry and competitor comparisons you realize the opportunity to reduce costs, increase productivity and streamline processes.”
Reduce A/P and A/R Errors with Standardized Work
Per my previous article, “Taking a Visual Management Approach to Accounts Payable”, I touched upon a Lean Six Sigma technique, called, Standardized Work. “Standardized work is often referred as standard operating procedures to refer to the activities that must happen in order to complete a process. Essentially, everyone doing the job does it exactly theContinue reading “Reduce A/P and A/R Errors with Standardized Work”
The Most Important HR Metrics that you should be tracking
To really understand the health and performance of your human resources function, I have created a list of the most important HR metrics that will provide a clear picture of how the department is performing. Cost of Hire Ratio Compensation/Benefits to Revenue/Profit (compare each year to industry averages) Employee turnover rate of new hires withinContinue reading “The Most Important HR Metrics that you should be tracking”