In the world of business, the pursuit of excellence is an unwavering goal. Achieving this excellence, however, is not solely about individual departments excelling in isolation. Rather, it hinges on the seamless collaboration and alignment of various departments across the organization. This is where the notion of breaking down departmental silos comes into play. In this article, we delve into the critical importance of shattering these barriers to foster process excellence throughout the company.
Tag Archives: customer satisfaction
Enhancing Revenue Generation through Process Improvement for Small Businesses
In the fast-paced and competitive world of business, small enterprises often find themselves juggling multiple tasks, limited resources, and fluctuating market conditions. Amidst these challenges, the pursuit of increased revenue remains a constant goal. One powerful strategy that small businesses can employ to achieve this objective is process improvement. By optimizing their operations, streamlining workflows, and enhancing efficiency, small businesses can unlock significant revenue growth potential. In this article, we will delve into the various ways process improvement can lead to increased revenue for small businesses.
E.O.W (End of the Week) Notable Tip: Unprofitable Factors in the industry
Happy Friday! I hope you’ve had a great week. Today, I want to discuss unprofitable activities/factors that your company may be utilizing a great deal of resources on. “By understanding your customer’s priorities you are able to shift resources to activities that drive value and profitability, in turn, eliminating those factors that yield no profitsContinue reading “E.O.W (End of the Week) Notable Tip: Unprofitable Factors in the industry”
E.O.W (End of the Week) Notable Tip: Numbers Vs People
Happy Friday! I hope you’ve had a great week! Read below for the EOW for today, Friday, October 6, 2017. “When it comes to safeguarding the bottom-line, hitting the numbers is the only focus. This narrow thought process causes leaders to lose sight of what truly drives those numbers and that is their employees andContinue reading “E.O.W (End of the Week) Notable Tip: Numbers Vs People”
Lean Wednesday Tip: Variation
“Variation is attributed to what the customer sees and feels, including the best and worst performance of your product or service.”
Lean Wednesday Tip: Customer Focused Process Improvement
“Effective Lean organizations study their processes from their customer’s point of view and align their processes to meet their customers’ needs the first time and every time.” – Donna Summers
Notable Bookkeeping Friday Chat: Voice of the Customer
“Companies that listen to their customers will achieve higher retention rates than their competitors. The Voice of the customer can be acquired through surveys, social media, forums, et cetera. For better customer satisfaction, Listen to them!”
Notable 