Happy Friday! I hope you’ve had a great week. Today’s E.O.W is about encouraging your accounting team to embody a more client-centric approach to accounts receivable by asking smart questions that glean insights into what clients value most and what their priorities are. To truly understand that customer everyone must be part of the customerContinue reading “E.O.W (End of the week) Notable Tip: Client-centric Accounts Receivable”
Tag Archives: Client Relationships
E.O.W. (End of the Week) Notable Tip: You can say “NO” to a Client
Happy Friday! I hope you’ve had a great week. Today, I want to discuss client relationships. Ever been ganged up on by frustrated employees who felt betrayed by a manager that could not say no to a client’s unfair demands or bad treatment? If not, then lucky you! “Effective leaders know when to say noContinue reading “E.O.W. (End of the Week) Notable Tip: You can say “NO” to a Client”
Lean Wednesday Tip: Client Relations
“Never let a client treat your employees badly and if such incident does occur fire the client immediately. It is of most importance that the clients you work with have cultures that naturally sync with yours. A sale is never worth the mistreatment of your employees.”
Notable 