“Effective Lean organizations study their processes from their customer’s point of view and align their processes to meet their customers’ needs the first time and every time.” – Donna Summers
Category Archives: Lean Six Sigma
Lean Wednesday Tip
“The first step in any business process improvement initiative is to define the problem (s) but to engage in a Lean project you must have top management support.”
On-boarding Employees: Where are the supplies?
 Onboarding a new hire is stressful enough. Paperwork needs to be done, work area needs to be set up, et cetera. But no one remembers about supplies. Utilizing Lean Six Sigma methods and tools like 5S, visual management and Kanban to remove office waste is a great way to have a supplies inventory system thatContinue reading “On-boarding Employees: Where are the supplies?”
The Customers that HATE you bring in the most valuable insights
 When utilizing the Voice of the Customer to glean insights don’t just target the customers that love you. When you take the time to really listen to the customers that hate you and turn their pains into solutions that is when you actually drive growth for your company. Why target customers that hate you, youContinue reading “The Customers that HATE you bring in the most valuable insights”
Top 7 Tips for a Sustainable Supply Chain
1) Encourage suppliers and clients to re-use containers/boxes 2) Decrease lot sizes 3) Actively share demand forecast and inventory data with suppliers to ensure efficient purchasing and timely inventory replenishment 4) Develop a quality plan and actively (Quarterly checks) ensure supplier is meeting quality requirements by conducting an on-site visit 5) Use total cost methodContinue reading “Top 7 Tips for a Sustainable Supply Chain”
Talent Management: The Evergreen Learning Culture
 Great employees want to be challenged and learn new things. To increase employee retention and overall workplace satisfaction rates Human Resources must stay abreast of individual skills, learning capabilities, and industry skill trends. They should also encourage Managers/Supervisors to offer opportunities​ that allow employees to further enhance their skills, learn valuable new skills, or pursueContinue reading “Talent Management: The Evergreen Learning Culture”
Client Retention as part of the Collections Process
 Departmental collaboration is greatly important in the Collections/Billing department. This team must have access to project /product status, project/product delivery and results; this will allow the Lead person handling the over-due account to develop an understanding of the situation, survey the client to ensure requirements were met and if they were not met deliver thisContinue reading “Client Retention as part of the Collections Process”
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