What is a strategic plan? In short, “a strategic plan defines the business the organization intends to be in, the kind of organization it wants to be, and the kind of economic and non-economic contribution it will make to its stakeholders, employees, customers and community.” To create an effective strategic plan an organization’s leaders mustContinue reading “The Anatomy of an Effective Strategic Plan”
Category Archives: Business
Paid Tier Subscriptions based on consumer cooking levels can drive growth for Cooking Delivery Services
Cooking delivery services offer customers the convenience and adventure of trying new meals right at home. However, the offerings are very similar amongst all mayor players like Blue Apron, Plated and Marley Spoon. Fresh packaged ingredients, serving plans and delicious recipes is the main offering package. Blue Apron offers a wine subscription delivery plan andContinue reading “Paid Tier Subscriptions based on consumer cooking levels can drive growth for Cooking Delivery Services”
Notable Bookkeeping Friday Chat: Voice of the Customer
“Companies that listen to their customers will achieve higher retention rates than their competitors. The Voice of the customer can be acquired through surveys, social media, forums, et cetera. For better customer satisfaction, Listen to them!”
The Know Your Customer Technique for Business Growth
I have written blog posts about utilizing the Voice of the Customer (meaning using surveys, forums, social media, and focus groups) to gather and analyze data for the purpose of identifying revenue opportunities and increasing overall client satisfaction. Customer-centric companies build emotional relationships with their customers and listen to them. They search for the painContinue reading “The Know Your Customer Technique for Business Growth”
Notable Friday Chat: Care about your employees!
Happy Friday! I hope you’ve had a productive and enriching week. Today I want to leave you with a short message that will have a significant impact on your talent management goals and overall company wide health. I hope you have a great weekend and remember, “Success is continuous improvement!” “Taking the time toContinue reading “Notable Friday Chat: Care about your employees!”
The Most Important HR Metrics that you should be tracking
To really understand the health and performance of your human resources function, I have created a list of the most important HR metrics that will provide a clear picture of how the department is performing. Cost of Hire Ratio Compensation/Benefits to Revenue/Profit (compare each year to industry averages) Employee turnover rate of new hires withinContinue reading “The Most Important HR Metrics that you should be tracking”
Lean Wednesday Tip
“The first step in any business process improvement initiative is to define the problem (s) but to engage in a Lean project you must have top management support.”
Multiple Hats Office Administration Hacks
Whether you are a Startup or an established small business a well run office is critical to the health and culture of the business. As in these types of businesses, wearing many hats is a given but with the simple hacks I’ve noted below you’ll run a smooth operation: Say no to Apple’s (5-10%) discount!Continue reading “Multiple Hats Office Administration Hacks”
Tricks for driving growth and revenue
To drive growth and increase revenue a company must understand current and potential customers and identify uncontested opportunity in the industry. Below are a few tricks for driving growth and revenue: Gather more information from customers that hate you, are apprehensive about you, or don’t know you to identify opportunities to enter into new markets.Continue reading “Tricks for driving growth and revenue”
A Visual Management Approach to Accounts Payable
Purchase order approval audit trails and visual bill entry controls can be an effective way to reduce the time it takes to resolve Accounts Payable errors and keep your vendors happy. Visual management allows for standardized visual controls that are visible to all Accounts Payable (and also accounting team) on how approvals should be obtainedContinue reading “A Visual Management Approach to Accounts Payable”
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