Bad business processes cost companies hundreds of thousands to millions of dollars each year. Here at Notable Bookkeeping, we help companies reduce process problems/errors by over 90% in turn significantly reducing process costs.
We are experts at designing processes that stimulate the employee and customer experience by removing non-value added activities, leveraging customer insights to elevate value propositions, and collaborating with your team in change management initiatives that drive employee engagement by over 95%.
How do we do this?
- Voice of the Customer: in-the-field customer analysis,surveys, interviewing, focus groups, et cetera
- Process Mapping
- Value-stream Mapping
- Kaizen events
- Failure analysis
- Process cost analysis
- Process design
- Process Performance Reporting/Design (KPIs) and Analytics
- Standard process controls and procedures development
- Process Automation/RPA
- Change management
- Employee coaching/training (includes training materials)
- Quality Assurance
- Cross Department Collaboration
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