FMEA (Failure Modes & Effects Analysis) is a Lean Six Sigma technique for identifying both the ways that a product, part, process or service can fail and the effects of those failures.Once these failure modes are identified, they are rated by the severity of their effects and failure probability. This is critical to the designContinue reading “Preventing Process Failure with FMEA (Failure Modes & Effects Analysis)”
Author Archives: Notable Office
Lean Wednesday Tip: Customer Focused Process Improvement
“Effective Lean organizations study their processes from their customer’s point of view and align their processes to meet their customers’ needs the first time and every time.” – Donna Summers
The Anatomy of an Effective Strategic Plan
What is a strategic plan? In short, “a strategic plan defines the business the organization intends to be in, the kind of organization it wants to be, and the kind of economic and non-economic contribution it will make to its stakeholders, employees, customers and community.” To create an effective strategic plan an organization’s leaders mustContinue reading “The Anatomy of an Effective Strategic Plan”
Paid Tier Subscriptions based on consumer cooking levels can drive growth for Cooking Delivery Services
Cooking delivery services offer customers the convenience and adventure of trying new meals right at home. However, the offerings are very similar amongst all mayor players like Blue Apron, Plated and Marley Spoon. Fresh packaged ingredients, serving plans and delicious recipes is the main offering package. Blue Apron offers a wine subscription delivery plan andContinue reading “Paid Tier Subscriptions based on consumer cooking levels can drive growth for Cooking Delivery Services”
Notable Bookkeeping Friday Chat: Voice of the Customer
“Companies that listen to their customers will achieve higher retention rates than their competitors. The Voice of the customer can be acquired through surveys, social media, forums, et cetera. For better customer satisfaction, Listen to them!”
Culture Engagement Starts with Top Management
Creating a Word or PowerPoint Culture reference material and distributing to employees on on-boarding day and briefly talking about it in your Monday morning meeting because you feel your employees are not “getting it” is not going to drive any significant results. Human Resources is not the captain when it comes to engaging employees inContinue reading “Culture Engagement Starts with Top Management”
Lean Wednesday Tip
“To run an efficient accounting department opt for a chart of accounts with less than 180 accounts for improved productivity and financial planning.”
The Know Your Customer Technique for Business Growth
I have written blog posts about utilizing the Voice of the Customer (meaning using surveys, forums, social media, and focus groups) to gather and analyze data for the purpose of identifying revenue opportunities and increasing overall client satisfaction. Customer-centric companies build emotional relationships with their customers and listen to them. They search for the painContinue reading “The Know Your Customer Technique for Business Growth”
Reduce A/P and A/R Errors with Standardized Work
Per my previous article, “Taking a Visual Management Approach to Accounts Payable”, I touched upon a Lean Six Sigma technique, called, Standardized Work. “Standardized work is often referred as standard operating procedures to refer to the activities that must happen in order to complete a process. Essentially, everyone doing the job does it exactly theContinue reading “Reduce A/P and A/R Errors with Standardized Work”
Notable Friday Chat: Care about your employees!
Happy Friday! I hope you’ve had a productive and enriching week. Today I want to leave you with a short message that will have a significant impact on your talent management goals and overall company wide health. I hope you have a great weekend and remember, “Success is continuous improvement!” “Taking the time toContinue reading “Notable Friday Chat: Care about your employees!”
Notable 