“When you have insufficient information about a product, process or service, you are unable to control it. Ergo, when a process cannot be controlled, the organization is at the mercy of chance. KPIs must be aligned with the strategic goals of a company as well as with its customers priorities.”
Published by Notable Office
I am at the best when I use data and my expertise in process improvement to help individuals and small to large businesses reduce process costs, solve process/business problems, and improve efficiency, productivity and customer satisfaction.
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