Lean Wednesday Tip: Customer Focused Process Improvement

Notable OfficeMay 31, 2017May 31, 2017Business, business process improvement, Lean Six SigmaBusiness, business tip, client retention, customer retention, customer satisfaction, customer-centric, enterprise business tip, lean organizations, process improvement, quality, quality assurance, Small Business, small business tip, value

“Effective Lean organizations study their processes from their customer’s point of view and align their processes to meet their customers’ needs the first time and every time.” – Donna Summers

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I am at the best when I use data and my expertise in process improvement to help individuals and small to large businesses reduce process costs, solve process/business problems, and improve efficiency, productivity and customer satisfaction. View more posts

“Effective Lean organizations study their processes from their customer’s point of view and align their processes to meet their customers’ needs the first time and every time.” – Donna Summers

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